Shipping policy

Thank you for shopping with VeloraCartOnline.

Free Shipping

We are pleased to offer FREE Standard Shipping on all orders within the United States. No minimum purchase is required.

Order Processing

Processing Time: 1–3 Business Days

Orders are processed Monday through Friday (excluding holidays).

Estimated Delivery Time

Standard Shipping: 5–10 Business Days

Total Estimated Delivery Time: 6–13 Business Days

Please note that shipping times are estimates and may vary due to weather, holidays, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (when available).

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address. We are not responsible for orders delivered to an incorrect address provided during checkout.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact our support team. We will work with the shipping carrier to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the product and packaging.

Contact Us

If you have any questions about shipping, please contact our customer support team.